Upload Documents in MyChart
Securely Share Files with Your Provider
For NON-Emergency Use ONLY
If you have a non-urgent medical question, you can send a message and attach documents or images to the care team. This message is secure, meaning your information stays private as it is sent over the Internet.
You might send a message if you're not sure whether you should come in for an appointment, if you need clarification on the dosage of one of your medications or something that was discussed in a recent visit, or if you just want advice about a common illness.
Instructions
-
Launch the COPCMyChart App on your phone or log into https://mychart.copcp.com on your computer.
-
Go to Communication → Messages.
-
Select Send a message.
-
Select Ask a medical question. Review any disclaimers that appear and select Next.
-
Select the topic that best matches your medical question.
-
Select the recipient for the question.
-
Enter a Subject for the message and type your question in the text box below.
-
Select Attach and attach any applicable documents.
-
When you are finished, click Send.
Notifications
If you've opted to receive notification for new messages in your MyChart account, you'll receive a message or push notification letting you know that the clinic has responded to your request.
Reviewing Messages
To view a message after you've sent it, go to Communication → Messages and find your message in the Conversations folder.